This 12.20 wok makes stir-frying quick and easy. Lightweight and featuring a flat bottom ensures it is easy to use and fits perfectly on most hobs whether gas, electric or ceramic. The non-stick coating has been applied inside and out to provide a robust seal for long-lasting endurance making it the perfect piece of kitchen equipment for everyday use. The wok size has an ideal capacity for cooking up a tasty meal for 4 - 6 people. Stir-fry cooking is all about being quick, easy and healthy and this wok has been designed to assist with achieving that.
Easy to Use
To start cooking, place the wok centrally on your hob ring and heat up gently with cooking oil. Once the oil is smoking hot add your chosen ingredients and start cooking. The non-stick coating means you don't need to turn the hob up to full heat. As long as you keep stirring and the food is sizzling it will cook quickly and evenly.
Easy to Clean
The non-stick coating also means it is easy to clean by hand with hot water. Mild detergent can be used if desired. Any stubborn food can be left to soak for a few minutes. Avoid using any harsh scouring products as this may damage the non-stick coating. Thoroughly dry with a clean soft cloth. The wooden handle has been crafted to ensure it is functional as well as traditionally stylish.
Easy to Maintain
To help prolong the integrity of the non-stick coating it is recommended to use wooden, silicone or nylon utensils rather than metal which can scratch. Occasionally apply a thin coating of cooking oil to the inner surface of the wok to prevent rusting should the coating become scratched.
Exceptional Quality
Made from 1.4mm gauge (thickness) carbon steel it offers great heat conduction making it ideal for high heat, high speed cooking whilst ensuring the temperature remains consistent throughout. The long wooden handle ensures it is easy to carry and perfectly balanced so won't topple over.
Finished with a clear lacquer it is easy to clean and easy to carry even when full of delicious food. The handle is secured tightly to the wok with two rivets so you can be assured it won't become loose and wobbly over time.
Easy to Store
The large metal loop on the end allows for easy storage as you can simply hang up your wok when not in use.
Please note that these Ken Hom Classic Woks are not suitable for induction hobs.
Experience the convenience of swift order fulfillment with our top-notch Shipping services.
Aspen Kitchens is committed to green shipping practices by thoughtfully repurposing shipping materials, packaging, and boxes whenever possible to minimize waste and support sustainability. Every effort is made to have your items carefully packaged and shipped within 24 business hours of receiving your order. We prioritize secure shipping to ensure each product arrives in perfect condition, but if your item is damaged, please notify us within 72 hours of receipt to qualify for consideration.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Certain items - such as custom clearance, final sale, and perishable goods - are not eligible for return.
Items sent back to us without first requesting a return will not be accepted.
To start a return, contact us at lisa@aspenkitchensinc.com , for return approval. Please note that returns will need to be sent to the following address: Aspen Kitchens 5020 North Nevada Ave, Suite 150. Colorado Springs, CO 80918. Please include order number inside the package when returning.
Return shipping costs are the responsibility of the customer unless otherwise approved. Approved returns will be refunded to the original payment method. Returns are processed withing 3-10 business day after receiving your package. Refunds can take and additional 5-10 business days depending on your payment provider.
You can always contact us for any return question at lisa@aspenkitchensinc.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. All damaged claims must be initiated with 5 days of delivery date to be considered for a claim.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at lisa@aspenkitchensinc.com.
