Description
The stunning, matte black, Phantom Prestige 500 Connected, Propane Gas Grill with Infrared Side and Rear Burner is a dynamic evolution in grilling, featuring Wi-Fi and Bluetooth that brings you closer to your grilling experience than ever before. Cast stainless steel cooking grids are virtually maintenance-free and produce exceptional sear marks. Monitor temperatures, set timers, get cook assistance, and receive high-temperature warnings—all from your smartphone. With included temperature probes and an integrated LCD display, you'll always know exactly what's happening inside your grill. A larger rotisserie burner and infrared sear station provide enhanced performance. LED Control Knobs illuminate for nighttime entertaining and feature SafetyGlow™, glowing red for added safety when the gas is on. The stow-away warming rack and hidden tool hooks provide extra prep space. Experience connected living and unique cooking methods with the compelling Prestige 500 Connected Gas Grill.
Key Features
CONNECTED: Wi-Fi & Bluetooth Connectivity, LCD Display, high temperature warning, remote temperature monitoring, cook assist, fuel tank monitoring.
STYLISH MATTE BLACK: Durable matte black finish on all surfaces including handles, badging, and side shelves.
LARGE REAR & SIDE BURNER: Larger rotisserie with included heavy duty rotisserie kit and increased infrared sear station size.
LOW MAINTENANCE: Upgraded cast stainless steel grids sear like cast iron, are maintenance free like stainless, paired with easy clean grease management will keep the BBQ grill cleaner, longer.
EASY TEMPERATURE MANAGEMENT: Integrated temperature probe ports protected from elements.
BBQ MADE EASIER: Guidance and cook assist ensure every meal is cooked perfectly.
MORE SPACE: 6 integrated tool hooks are hidden providing more space on side shelves for prep and staging.
MORE COOKING AREA: The upgraded multifunctional grilling rack is ideal for entertainers and makes grilled appetizers easy.
RUGGED WHEELS: Industrial locking casters for easier movement and stability.
JETFIRE IGNITION: Ignite the Prestige Gas Barbecue Grill instantly with the battery free ignition. This failsafe ignition system lights burners immediately with a jet of flame.
BACKLIT CONTROL KNOBS: The LED Control Knobs make night-time entertaining a breeze, glowing red with SafetyGlow™ when the gas is on as a safety feature.
LIFETIME WARRANTY: Lifetime Bumper To Bumper warranty provides peace of mind.
Experience the convenience of swift order fulfillment with our top-notch Shipping services.
Aspen Kitchens is committed to green shipping practices by thoughtfully repurposing shipping materials, packaging, and boxes whenever possible to minimize waste and support sustainability. Every effort is made to have your items carefully packaged and shipped within 24 business hours of receiving your order. We prioritize secure shipping to ensure each product arrives in perfect condition, but if your item is damaged, please notify us within 72 hours of receipt to qualify for consideration.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Certain items - such as custom clearance, final sale, and perishable goods - are not eligible for return.
Items sent back to us without first requesting a return will not be accepted.
To start a return, contact us at lisa@aspenkitchensinc.com , for return approval. Please note that returns will need to be sent to the following address: Aspen Kitchens 5020 North Nevada Ave, Suite 150. Colorado Springs, CO 80918. Please include order number inside the package when returning.
Return shipping costs are the responsibility of the customer unless otherwise approved. Approved returns will be refunded to the original payment method. Returns are processed withing 3-10 business day after receiving your package. Refunds can take and additional 5-10 business days depending on your payment provider.
You can always contact us for any return question at lisa@aspenkitchensinc.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. All damaged claims must be initiated with 5 days of delivery date to be considered for a claim.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at lisa@aspenkitchensinc.com.
