DESCRIPTION
Napoleon's new TravelQ™ Portable Gas Grill is a wildly versatile grilling machine. Take your portable grilling to an even higher next level with the ReveRSIBle Cast Iron Griddle. Specially designed to fit the unique shape of our TravelQ™, this Cast Iron Griddle seasons up just like the cooking grids and your favorite frying pan. Imagine being the star of the tailgate party, or going camping and only needing one cooking machine for all your eating needs. The TravelQ™ is there for you, and with the Cast Iron Griddle, you can do even more. Grill up some burgers while you caramelize some onions for on top, serve up the perfect breakfast, and even serve up hot sandwiches “Panini" style. This handy Cast Iron Griddle has a convenient carry and storage handle, and convenient little holes to allow grease to drain away from your food for the crispiest bacon, and most succulent sausages. Get the ReveRSIBle Cast Iron Griddle to take your already amazing TravelQ™ to the next level.
KEY FEATURES
Reversible surface allows the Cast Iron Griddle to be used on either side of the TravelQ™ 285 Series Portable Barbecue GrillThe cast iron features a porcelain coating is easy to clean and provides a non-stick surfaceFits All TravelQ™ 285 SeriesSeasons up just like our cast iron cooking grids and your favorite frying panFeatures a carry and storage handle as well as convenient holes to allow grease to drain away from your food for the crispiest bacon and most succulent sausagesGrill up some burgers while you caramelize some onions for on top, serve up the perfect breakfast and even serve up hot sandwiches
Experience the convenience of swift order fulfillment with our top-notch Shipping services.
Aspen Kitchens is committed to green shipping practices by thoughtfully repurposing shipping materials, packaging, and boxes whenever possible to minimize waste and support sustainability. Every effort is made to have your items carefully packaged and shipped within 24 business hours of receiving your order. We prioritize secure shipping to ensure each product arrives in perfect condition, but if your item is damaged, please notify us within 72 hours of receipt to qualify for consideration.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Certain items - such as custom clearance, final sale, and perishable goods - are not eligible for return.
Items sent back to us without first requesting a return will not be accepted.
To start a return, contact us at lisa@aspenkitchensinc.com , for return approval. Please note that returns will need to be sent to the following address: Aspen Kitchens 5020 North Nevada Ave, Suite 150. Colorado Springs, CO 80918. Please include order number inside the package when returning.
Return shipping costs are the responsibility of the customer unless otherwise approved. Approved returns will be refunded to the original payment method. Returns are processed withing 3-10 business day after receiving your package. Refunds can take and additional 5-10 business days depending on your payment provider.
You can always contact us for any return question at lisa@aspenkitchensinc.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. All damaged claims must be initiated with 5 days of delivery date to be considered for a claim.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at lisa@aspenkitchensinc.com.
